Krofile Blogs

That four-day marketing spree we witness after Thanksgiving is known as Black Friday Cyber Monday (BFCM). You see the headlines.......

Thanksgiving isn’t just about turkey and family dinners. It’s one of the biggest sales weeks of the year for small.......

Let’s be honest — most local business owners confuse customer service and customer experience like they’re the same thing. I’ve.......

I’ve seen it too many times — small business owners hustle hard to get new customers but forget the ones.......