Customer acquisition & retention

Attract & Retain More Loyal Customers with Better Engagement

Win loyal customers and keep them coming back with Krofile’s powerful features—turning interactions into lasting relationships!

Use cases

Track customer behavior with real-time data

Track key metrics such as social media performance, review performance, and delivery platform performance. Real-time analytics and statistics offer deep insights into customer behavior, empowering you to refine acquisition and retention strategies for sustained growth.

Create loyalty programs to strengthen customer relationships

Try our Spin Wheel to set up irresistible offers, discounts, and more that captivate your customers. Our promotions and giveaways are designed to be shareable on social media, helping you attract new customers while rewarding loyal ones. Turn every interaction into a thrill—make your customers feel lucky to choose you!

Leverage feedback to drive customer trust

Our review generation simplifies feedback collection by connecting all review platforms in one place, allowing customers to easily choose their preferred platform. Showcase your top reviews from multiple review platforms with our interactive review showcase, boosting customer trust.

Engage and convert leads with exclusive giveaways

Create exclusive, customizable giveaways using digital business profiles to captivate and engage your audience. Enhance customer interactions, and maximize lead conversions with our powerful features to collect participant details and automate winner selection.

Stay Top-of-Mind with One Tap

Make it easy for customers to save your contact details with a single tap. Build stronger connections and ensure they can reach you effortlessly, increasing both customer retention and repeat business.

How to get started on Krofile !

Tap NFC or scan QR code

Ease of use

Automatically link everything

Unified business profile

Actionable Insights

CRM & data analytics

Frequently asked questions

Questions not answered?

Customer acquisition is the process of gaining new customers, while retention focuses on keeping existing ones loyal. Krofile supports both with tools like review generation, engaging promotions, and interactive customer experiences​​.

Acquisition brings new customers to grow your base, and retention boosts profitability through loyalty. Krofile’s features, such as advanced analytics and engagement features such as spin to win, enter to win, discount vouchers, and more to help businesses attract and retain customers effectively​​.

Increase retention by maintaining strong engagement, offering personalized experiences, and rewarding loyalty. Krofile enables this with features like non-expiring highlights, promotions, CRM, and interactive reviews​​.

A customer retention role focuses on strategies to build customer loyalty, reduce churn, and improve satisfaction. Krofile supports this with CRM and data analytics advanced insights, contact-saving option, app promotion, and more.

The key to retention is delivering quality services and fostering trust. Krofile helps by ensuring seamless communication, personalized offers, and quality interactions through its digital business profile tools​​.